Category Archives: Qualitative Research

This executive understands how to use research

One of my favorite podcasts, movie-biz junkie that I am, is The Business, a half-hour program airing on Santa Monica, Calif., public radio station KCRW that features fascinating, long-form interviews with entertainment-industry types, often those who are behind-the-scenes. A recent … Continue reading

Posted in Concept Research, Focus Groups, Market Research Best Practices, Media Research, Qualitative Research, Quantitative Research | 2 Comments

All eyes on the Equus: Hyundai reps recruit at the MRA

I promise that this will be my last blog post about the recent MRA annual conference but I feel like I wouldn’t be doing the gathering justice if I didn’t talk about what everyone else was talking about: Hyundai! When … Continue reading

Posted in Product Research, Qualitative Research, The Business of Research | 1 Comment

Consumers view giving feedback as part of their job

A Consumer Pulse study of over 1,400 U.S. consumers conducted by Boston researcher Chadwick Martin Bailey (CMB) and Denver-based iModerate Research Technologies looked at why customers complete customer satisfaction surveys and what they expect from companies and brands in return. … Continue reading

Posted in Consumer Research, Customer Satisfaction, Qualitative Research, Quantitative Research | Comments Off

Where does social media data analysis fit in the research budget?

On the first day of this year’s Market Research Event here in Orlando, Fla., I spent most of my time at the social media research-related talks, anxious to find out who’s doing what and what their takeaways are on taming … Continue reading

Posted in Market Research Best Practices, Qualitative Research, Quantitative Research, Research Industry Trends, Social Media and Marketing Research | 2 Comments

Son of a researcher

I am the son of a marketing researcher. My father, Tom Quirk, spent nearly 25 years conducting and coordinating marketing research, primarily in the agricultural industry. Growing up as the child of a researcher in the 1970s and ’80s, it … Continue reading

Posted in Focus Groups, Qualitative Research, Quantitative Research, The Business of Research | 3 Comments

Who’s zoomin’ who?

I read with interest this piece from Adweek about how ad agency Wieden + Kennedy’s success on the Old Spice campaign has supposedly caused Procter & Gamble to throw caution to the wind and bypass its usual ad-testing procedures. I’m … Continue reading

Posted in Advertising Research, Consumer Research, Focus Groups, Market Research Humor, Qualitative Research, Uncategorized | Comments Off

Research as an art and a science

Hello, readers! Today I’m coming to you live from the 53rd-annual Marketing Research Association conference in Washington, D.C. This morning I sat in on a three-hour workshop focused on mobile mixed-mode research. One of the presenters, Steve Murrill of Meta … Continue reading

Posted in Mobile Interviewing, Qualitative Research, Quantitative Research, State of the Research Industry, The Business of Research | 1 Comment

Don’t shoot the focus group messenger

One of the most difficult situations a researcher is put in is delivering the news to a client that their marketing strategy or product plans are not supported by the research data. Often brand managers and marketing executives use research … Continue reading

Posted in Brand and Image Research, Consumer Research, Focus Groups, Qualitative Research | 3 Comments

Why DIY marketing research is good for our industry

There is a lot of talk among marketing researchers that DIY research is bad for the industry. I, for one, am not convinced. I understand the fear among research suppliers that DIY will cut into their business. I also understand … Continue reading

Posted in Qualitative Research, Quantitative Research, Research Industry Trends, State of the Research Industry, The Business of Research | 4 Comments

Be the Keith Richards of marketing research

Last week I was listening to an archived podcast of a great interview with rock god Keith Richards, who was touting his memoir on NPR’s Fresh Air program. Host Terry Gross asked him about his approach to songwriting in the … Continue reading

Posted in Market Research Best Practices, Market Research Techniques, Qualitative Research, Quantitative Research | Comments Off